National Disability and Community Services

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FAQs ?

  • If you are aged between 7 and 65, you are eligible to access the NDIS and might be eligible to access other support services as well.
  • If you have a child under the age of 7, please visit Help for children under 7.
  • If you are aged above 65, you may be eligible to receive some support. Find out more about NDIS and Aged Care.

You have three options to choose from:

  • Call NDIS on 1800 800 110 and make an Access Request
  • Complete the Access Request Form and send via email to
  • Get in touch with your local NDIA or LAC office or call and ask to make an access request on 1800 800 110.

Yes. You can contact your LAC (Local Area Coordinator), Early Childhood Early Intervention partner or contact your local NDIA office for assistance.

  • The Access Request Form is the form you are required to complete to apply for the NDIS. You may also be required to provide some supporting documents/information to apply for the NDIS.

To download the form and for more information, visit

If you currently get disability supports and the NDIS is available in your area, you will be contacted by the NDIS. If the NDIS is available in your area and you don’t get any disability supports, you can call 1800 800 110 and make an Access Request over the phone. Alternatively, you can complete the form and submit it via email.

NDIS is only available to-

  • Australian citizens
  • Permanent Residents
  • Protected Special Category Visa Holders

If you do not fall in the above category, you may be able to access some other supports.

Yes. You may be eligible to apply for NDIS.

You can call 1800 800 110 to make an Access Request or you can complete the form and send it via email.

You will be asked:

  • To confirm your identity and/or a person’s authority to act on your behalf
  • questions to see if you meet the NDIS access requirements (age, residence and disability)
  • questions about providing consent to enter the NDIS and about seeking information from third parties.

Monday – Friday
9:00 am – 5:00 pm

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